INDUSTRY

Telecom

Telecom software Oceanlab has designed and shipped, from clickable AI prototype to production.

5 case studies

Compliance & Certifications
Ley 29733 (Personal Data Protection)OSIPTEL claims procedureOSIPTEL conditions of useRENIEC biometric SIM validationPCI DSSSUNAT electronic receiptsWCAG 2.2 AANDPA 2023ITU-T X.733Critical national information infrastructureGSMA SGP.21 and SGP.22EECCTelecommunicatiewetGDPRUAVGPSD2EU Roaming RegulationEU right of withdrawalData Protection Act 2018Safety, Health and Welfare at Work Act 2005Organisation of Working Time Act 1997Traffic Signs Manual Chapter 8Purple Book reinstatementIEC 60825-2ComReg appointment rulesPrivacy Act 2020Telecommunications Information Privacy CodeTelecommunications Act 2001 (Part 7)TCF industry codesNZ GSTPayments NZ direct debit rules

All case studies

Ichu - Customer Self-Care App and Care Console with SIM Swap Controls
Telecom·🇵🇪Peru

Ichu - Customer Self-Care App and Care Console with SIM Swap Controls

Designed a self-care app and care agent console for a Lima mobile and home fibre operator, and built the care console as a clickable demo: a masked customer 360 with audited assisted actions, a claims queue and workspace run against regulatory deadlines, and SIM swap reviews scored by weighted fraud signals.

Enterprise
Atupa - NOC Console for Tower Site Power, Alarms and Tenant SLAs
Telecom·🇳🇬Nigeria

Atupa - NOC Console for Tower Site Power, Alarms and Tenant SLAs

Designed and built a clickable network operations centre console for a Lagos tower company with about 5,500 sites: live site power and battery autonomy, an alarm console that groups alarms into incidents with a suggested root cause, trouble tickets with a separate SLA clock for each mobile operator, and penalty exposure per tenant.

IoTEnergyEnterprise
Pontje - eSIM Sales, Activation and Ops Console for a Digital-Only Mobile Brand
Telecom·🇳🇱Netherlands

Pontje - eSIM Sales, Activation and Ops Console for a Digital-Only Mobile Brand

Designed and built a clickable ops console for an Amsterdam mobile brand that sells eSIMs online only: follow every order from payment to a live line, see each SM-DP+ event, work rejected port-ins with plain-language reasons, and review orders and transfers held by fraud rules.

EnterpriseSaaS
Ferrule - Field Technician App and Dispatch Console for Fibre Installs
Telecom·🇮🇪Ireland

Ferrule - Field Technician App and Dispatch Console for Fibre Installs

Designed and built a clickable dispatch console for a Dublin fibre installation contractor working for two network operators: a control room for the day, a dispatch board that checks skills, certifications and patch before allocating, a full evidence record for every job, and a jeopardy queue that catches missed appointments before the operator calls.

Enterprise
Tolltide - Business Billing and Usage Platform with Checked Bill Runs and Fair Collections
Telecom·🇳🇿New Zealand

Tolltide - Business Billing and Usage Platform with Checked Bill Runs and Fair Collections

Designed and built a clickable billing ops console for an Auckland business telecom provider: monthly bill runs checked against last month before release, a disputes queue and workbench on a working-day SLA clock, and collections that hold back disputed amounts and refuse to suspend accounts a safeguard protects.

Enterprise

Industries in this sector: Physical world

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Oceanlab

Enterprise Software Engineering - Human + AI

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Locations

Global Headquarters

21 Merchant Road, 3rd Floor, Singapore 058267

Main corporate office and leadership operations

North America Office

548 Market Street, PMB 12345, San Francisco, CA 94104

Client operations and business development

India Office

402 Shivalik Shilp II, SG Highway, Ahmedabad 380015

Engineering and delivery center

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