Dawuro - Approval Workflow Engine for a Ghanaian Public University

Home, approvals inbox, approval decision, my requests and request detail. Each of the 16 approval tasks and 30 requests in the demo opens its own page.

When an amount is above the approver's limit for that form, Approve is replaced by a notice to reassign, as on the GHS 62,400.00 NMR service contract. Approvals above the GHS 50,000.00 step-up amount also ask for a second-factor code.

Single, parallel (all), parallel (any), sequential chain, committee, notify only and system step. Skipped conditional steps show why, such as the tender committee below its configured threshold.

6 request forms, 16 approval tasks across 4 queues, 20 staff, 8 cost centres with budget balances, and a Dean's out-of-office cover running through the data.

Authority That Nobody Checked

Each position may approve each form only up to its own limit, and the limits change by version with an effective date. On paper, nobody checked the amount against the signer's authority, so Internal Audit found approvals given by people who did not hold it.

Thresholds Set by Law, Not by Code

Procurement methods and approval thresholds come from the Public Procurement Act (Act 663) as amended, regulations such as L.I. 2516 and PPA guidance, and they change. Routing has to read threshold values the Procurement Unit maintains, never values built into the software.

Approvers Who Are Rarely at a Desk

Heads of Department, Deans and the Director of Finance act between meetings, lectures and travel, often on mobile data. When one is away, a delegate has to keep requests moving without approving their own request or one that benefits them.

A Record That Holds Up Later

Auditors could not reconstruct who had seen which version of a contract before signing it off. Each decision needs the approver's identity, time, channel and the exact request version, kept in a form that can be exported for Right to Information Act requests.