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Glossary · Payments and fintech

SAQ (self-assessment questionnaire)

Also called PCI SAQ, self-assessment questionnaire.

Definition

The PCI DSS form that eligible merchants and service providers use to document the results of their own assessment.

Last updated

What it is.

The PCI SSC describes the SAQ as a reporting tool used to document self-assessment results from an entity's PCI DSS assessment. Businesses that are not required to have an assessor's Report on Compliance usually complete one, then sign an AOC.

There are several SAQ types, each for a different way of taking cards. Which one fits depends on your PCI scope. The shortest, SAQ A, is aimed at e-commerce merchants that hand all card handling to a third-party provider, for example through a redirect or an embedded payment iframe, and the PCI SSC publishes FAQs on its eligibility rules, including for scripts on payment pages.

Why it matters

The SAQ type sets how much security work a business must do and prove. Product decisions, such as using hosted payment fields or building your own card form, can move a business from a short SAQ to a long one. Acquirers and payment providers usually ask for it each year.

In a product build

Picking the payment integration in a build is, in effect, picking the client's SAQ type. That trade-off belongs in discovery, not after launch.

Watch out

Common mistakes.

  1. 01

    Choosing the SAQ type by habit instead of by the actual payment flow.

  2. 02

    Ignoring scripts on the payment page, which the SAQ A rules now address.

  3. 03

    Treating the SAQ as a yearly form instead of a description of controls that must stay true all year.

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