Mizani - Pharmacy Chain Management with Batch-Level Stock and Safe Dispensing

Outlet dashboard, prescription queue, dispensing workspace, stock on hand and expiry dashboard. Each of the 18 demo prescriptions opens its own dispensing workspace.

The earliest-expiring usable batch is preselected, choosing a later one needs a reason, and expired, recalled or quarantined batches are greyed out and cannot be picked. Scanning the pack confirms product and batch.

Approve stays locked until every major or contraindicated alert has a pharmacist decision, every picked line is scanned and any controlled drug entry is signed with the pharmacist's PIN.

25 products, 18 patients, 18 prescriptions with 9 safety alerts and 36 batches at the Kilimani outlet, plus 23 near-expiry batches across 10 outlets of the chain.

Stock Known by Product, Not Batch

A Pharmacy and Poisons Board recall names a product and its batches. With stock held only by product, nobody could say within a day which outlets held a recalled batch, and slow movers sat in one branch while another ran out.

Controlled Drugs on Paper

Under the Narcotic Drugs and Psychotropic Substances (Control) Act, every receipt and supply goes into a register per drug and strength with a running balance, and entries are never deleted. Two outlets had balances that did not match the register at a PPB inspection.

Safety Checks Done From Memory

Allergies, interactions with medicines dispensed at another outlet, duplicate therapy, doses for children and pregnancy cautions all had to be caught by the person at the counter, with no shared patient history across the chain.

Payers With Their Own Rules

Private insurers such as Jubilee, AAR and Britam work through intermediaries and pre-authorisations, SHA replaced NHIF from late 2024 with rules still evolving, and co-pays are collected at the counter. A quantity that differs from the pre-authorisation gets the claim rejected.