CLIENT: Cedar Hollow Eye Associates🇺🇸United States

Loupe - Ophthalmology EHR with Per-Eye Charting and Laterality-Aware Coding

Specialty EHR for a US Eye Care Group

Designed and built a clickable ophthalmology EHR for a US eye care group with seven clinics: a clinician's day at a glance, a live patient flow board with dilation timers, patient search with break-the-glass access, a chart summary with right-eye and left-eye findings side by side, and a structured exam workspace per eye.

Scope of Work
Product design, UI build and clickable demo
Industry
Healthcare / Specialty EHR
HealthcareEnterpriseAI
Compliance & Certifications
HIPAA21st Century Cures ActONC certification (FHIR R4, US Core)DEA EPCSFTC Eyeglass RuleFTC Contact Lens RuleICD-10-CM and CPTCMS MIPSDICOM

Most of our work is under NDA. Per agreement, we can share the work but not the company details - all names and identifying information shown here have been changed.

Impact

5 Screens
Clickable end to end

Home, clinic day board, patient search, chart summary and exam workspace. Each of the 22 demo patients opens their own chart, and each of the 21 encounters opens its own exam.

OD / OS
Every finding charted per eye

Eye summary cards, slit lamp and fundus rows, IOP and visual acuity trends sit right and left side by side, and problem codes carry the matching laterality character, such as H40.1122 for moderate glaucoma in the left eye.

20 / 40 Min
Flow board thresholds

Minutes in status turn amber after 20 and red after 40, the client's policy, and the dilation timer marks a patient ready 25 minutes after drops. Every move on the board goes to a session log.

22 Patients
Realistic demo data

Glaucoma, cataract, macular degeneration, diabetic retinopathy and post-op profiles, with 21 encounters, 9 staff users, 9 rooms, 7 clinics and 4 surgeries booked this week.

The Problem

Cedar Hollow used a general-purpose ambulatory EHR built around primary care. Every finding was typed twice, once per eye, into free-text boxes with no place for pressure with its tonometry method, a cup-to-disc ratio or a retina drawing. Technicians re-keyed device readings, imaging arrived as scanned PDFs with no trend, and missing or wrong eye codes were the group's most common billing rejection.

Our Solution

Loupe charts the eye clinic's day in eye-care terms. Technicians and doctors record findings for the right and left eye side by side, the chart shows pressure and vision trends per eye against the target, the flow board tracks every patient and dilation timer, and diagnoses carry laterality that must match the eye they describe.

The Challenge: Two Eyes, One Record

Eye care runs on paired findings, device data and tight coding rules. Seven clinics, 22 ophthalmologists and optometrists and about 60 technicians needed one record that understood all three.

Every Finding Comes in Pairs

Visual acuity, pressure, lens grading, cup-to-disc ratio and fundus findings differ by eye. A primary care template forced each one into free text twice, and glaucoma patients' pressure history sat across three screens.

Laterality Lives in the Code

In the ICD-10-CM eye chapter a character position carries the eye: 1 right, 2 left, 3 bilateral, 9 unspecified, and glaucoma codes add a 7th character for stage. When laterality sat only in the note, the wrong eye was coded and claims were denied.

A Clinic Day With Many Hands

Technicians work up, patients dilate, scribes enter findings and doctors sign. Without a shared view of who was in which room and for how long, clinics ran 40 minutes behind by lunchtime and doctors finished notes at night.

Health Records Under Federal Rules

HIPAA requires access controls and audit trails, the 21st Century Cures Act limits holding notes and results back from patients, controlled substances need DEA-compliant EPCS, and the FTC Eyeglass and Contact Lens Rules govern releasing prescriptions.

Our Approach: From Eye Care Rules to a Clickable EHR

01

Spec and Rules Research

Mapped 12 user roles, 38 screens across staff, co-management portal and patient views, and the data model for per-eye findings, problems, encounters, imaging, orders, prescriptions and surgery cases. Wrote down the rules the design follows: HIPAA, information blocking, certified health IT with FHIR R4, e-prescribing and EPCS, ICD-10-CM and CPT eye coding, the FTC optical prescription rules, MIPS eye measures and DICOM device data.

02

Clickable Demo on a Production UI Kit

Built 5 key screens on a production dashboard kit: the clinician home with schedule, surgery readiness and overdue follow-ups, the clinic day board with dilation timers and provider lanes, patient search with break-the-glass for restricted charts, the chart summary with eye cards, coded problems and IOP and acuity trends, and the exam workspace with slit lamp, gonioscopy, fundus and imaging interpretation per eye. All actions run on local state.

03

What a Production Build Adds

The technician workup, assessment and plan with the coding panel, note signing with the AI draft panel, imaging viewer, orders, e-prescribing, optical prescriptions, surgery board, referrals, letters, reports and the co-management portal. Integrations with Surescripts and EPCS signing, PDMP checks, Zeiss FORUM, Heidelberg HEYEX and Topcon Harmony imaging, refraction devices, HL7 labs, Direct messaging and the AAO IRIS Registry, plus role-based access, automatic logoff and a full audit log.

Why It Works: Charting the Way Eye Doctors Think

Right and Left, Side by Side

Each exam row has an OD and an OS column with quick picks from favorites, copy to the other eye and set normal for OD, OS or both. The chart opens with an eye card per side: best-corrected acuity, pressure with method and date, target pressure, lens status and last dilated exam.

Trends Against the Target

Pressure is charted per eye with the target line and markers for treatment events such as starting latanoprost or SLT, and visual acuity is shown in Snellen with logMAR behind the scale, so a glaucoma patient's history reads on one screen.

Nothing Carried Forward Unseen

Findings copied from the last visit show a carried-forward tag until the doctor confirms or edits them, scribe entries are marked for co-sign, and pre-plan checks list uninterpreted tests before the exam moves on. One person edits a section at a time, with lock and unlock.

Access That Is Logged and Justified

Every chart opened from search is logged. A restricted chart outside the care team asks for a break-the-glass reason first, and choosing Other requires details, so the privacy officer can review why access was taken.

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