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Glossary · Accessibility

VPAT (Voluntary Product Accessibility Template)

Also called ACR, accessibility conformance report.

Definition

A free template from the Information Technology Industry Council (ITI) for reporting how well a product meets accessibility standards.

Last updated

What it is.

The VPAT turns standards into a table of criteria. For each one the vendor states whether the product supports it, partially supports it or does not, with remarks. A completed VPAT with documented results is called an Accessibility Conformance Report (ACR).

ITI publishes editions for the US Section 508 standards, the EU standard EN 301 549, WCAG and an international edition that combines all three. Anyone can use it; ITI membership is not required.

Why it matters

Public sector buyers, universities and large companies often ask for an ACR during procurement. Without one, a product can be dropped from a shortlist. An honest ACR also tells your own team where the gaps are.

In a product build

We base the report on an actual audit of the current release, keep it versioned with the product, and update it when major features ship. Remarks name the real limitation and the workaround, which reads better to buyers than a wall of supports.

Watch out

Common mistakes.

  1. 01

    Marking everything as supports without testing. Buyers increasingly check.

  2. 02

    Using an old report after the product has changed a lot.

  3. 03

    Filling in the wrong edition for the buyer's region or standard.

Sources

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Primary sources this definition is based on.

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