Przegub - Dealer Management System for a Multi-Brand Car Group

Dashboard, leads inbox with a lead panel, deals pipeline as board or table, the deal desk and vehicle stock with a quick view. Each of the 22 demo deals opens its own deal desk.

Salespeople give up to 3% alone, a sales manager (or the used car manager for used cars) approves up to 6%, and anything more goes to the general manager. The deal desk shows the discount against these limits and sends each request to the right approver.

Every lead shows the minutes it has waited, amber after 15 and red after 60, with a dashboard list of leads not answered in 15 minutes.

New, used and demonstrator cars across 6 showrooms, plus 21 leads, 22 customers, 22 deals and 13 staff users.

Leads Lost in Shared Mailboxes

Enquiries from the website, Otomoto, OLX, AutoScout24, the manufacturers, the phone and walk-ins arrived in different places. About one in five was never answered, and duplicates of existing customers went unnoticed.

Stock Nobody Could See

A salesperson in Mokotów could not see that the car a customer wanted was sitting in Białołęka, and used cars routinely passed 120 days in stock before anyone noticed.

Discounts Agreed by Phone

Discounts and trade-in allowances were approved in phone calls, so nobody could later say who agreed to what, and over-allowance on a trade-in hid inside the discount.

Finance, Tax and Consumer Rules on Every Deal

Olszynka does not lend, so finance and insurance must be handed to licensed partners without the dealer calculating an APR. Used cars bought from private sellers are sold under the VAT margin scheme, consumer buyers get two years of liability, and invoices go to KSeF.