Gleaner - Volunteer Management Platform with Verified Hours and Screening Built In

Dashboard, volunteer directory, volunteer profile with 7 tabs, the week schedule with its shift quick view and new shift panel, and hours review with the hours entry panel.

No check-out, outside the shift window, self-logged offsite, group bulk entry and required service. Bulk verify passes only clean entries, and adjusted hours need a reason and round to 0.25.

Disclosure, authorization, order, report returned, individualized review, pre-adverse notice with the report and Summary of Rights, waiting period and final decision, shown on each volunteer's Screening tab.

30 shifts over 7 days at 12 sites, 10 roles with age, training and check rules, 20 hours entries and 3 required-service cases for a court and two schools.

Hours Weeks Late and Often Wrong

Volunteers signed in on paper sheets at the door, and coordinators re-typed them into a spreadsheet every Monday, so hours were weeks late and often wrong. Reminders went out from coordinators' personal phones, with no record of who had agreed to texts.

Screening Nobody Could See

Roles with children, older adults, client homes or driving need a background check, and the FCRA sets the steps: a standalone disclosure, written authorization and a pre-adverse notice before any decision based on the report. Coordinators could not tell whose check had lapsed.

Service Hours Letters Without Proof

Court-ordered community service and school hours letters were typed by hand. Twice a probation officer rang to query a letter the network could not back up, so only staff-verified hours may now count, signed by a named signer.

Shifts Out of Balance

Busy Saturday shifts overflowed while weekday repack shifts ran half empty, there was no waitlist to fill cancellations, and corporate groups booked by email and arrived with more people than the shift could hold.