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Glossary · Reliability

RTO (recovery time objective)

Also called recovery time objective.

Definition

How long a system can stay down after a failure before the outage seriously harms the business.

Last updated

What it is.

NIST defines RTO as the overall length of time a system's components can be in the recovery phase before negatively affecting the organisation's mission. Put simply: the deadline for getting the service back.

RTO is about time; RPO is about data. A system can have a short RTO and a long RPO, or the other way round. A one-hour RTO usually needs automated failover or a rehearsed restore; a three-day RTO can rely on rebuilding from backups.

Why it matters

Every minute of downtime has a cost: lost sales, staff who cannot work, missed SLA credits. A clear RTO tells the team how much to invest in redundancy and how fast the recovery steps must be.

In a product build

RTO shapes hosting, the deploy and rollback setup, and the runbook that goes into the handover pack at the end of a build.

Watch out

Common mistakes.

  1. 01

    Choosing an RTO the architecture cannot meet, and finding out during an outage.

  2. 02

    Counting only the restore time, not the time to notice, decide and check the data.

  3. 03

    No written runbook, so recovery depends on one person being awake.

Sources

Read the official text.

Primary sources this definition is based on.

Related

Related terms.

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