Tessera - Membership, Class Booking and QR Check-In for a Gym Chain

Dashboard, check-in desk, members list, member profile with 8 tabs and session roll. Each of the 52 demo members and 17 classes of the day opens its own page.

Welcome, Warning or Refused, with the reason. Rules run in a fixed order: frozen or ended membership, overdue payment, medical certificate, plan scope, then today's booking. An override needs a reason and is audited.

Free cancellation until 12 hours before a class, or 2 hours for classes after 12:00. The roll shows the cutoff, and bulk no-show opens 15 minutes after start.

Members across 5 plans and every status, 17 classes in 3 rooms with 202 of 308 places booked, 8 instructors, 18 studios and a live feed of 26 check-ins.

Contracts Under Consumer Law

Memberships sold online are distance contracts under the Codice del Consumo, with 14 days to withdraw. Onerous clauses such as tacit renewal need specific written approval under articles 1341 and 1342 of the Civil Code, and renewal reminders must go out before the notice deadline.

Medical Certificates as Health Data

Pietrafina requires a certificate for non-competitive sport from every member, generally valid for one year. It is special-category data under GDPR, so most staff should see only the expiry date and whether it was reviewed, and nobody should train with an expired one.

Payments That Fail Quietly

Cards need strong customer authentication when first saved, SEPA direct debits need a signed mandate and advance notice, and a payer can ask their bank for a refund within 8 weeks. Failed monthly payments were found weeks late, with no rule for when to block bookings or entry.

Classes, Instructors and Safety

Instructors are employees, freelancers with a partita IVA and sports workers under D.Lgs. 36/2021, and their hours were added up from class sheets. Each location must have a defibrillator and someone trained to use it, which nobody checked against the timetable.