Museau - Practice Management for a 12-Clinic French Vet Group

Dashboard, appointment book, patient search, patient record with 7 tabs and the hospitalisation board. Every one of the 30 demo patients opens its own record.

One line per treatment order from 06:00, with the current hour highlighted. Tap a chip to mark it done with your initials or skip it with a reason; overdue doses show red.

Overdue treatments, a controlled drug count discrepancy, consult notes unsigned after 24 hours, dogs and cats with no identification, unpaid visits from yesterday and vaccines given without a reminder.

15 dogs, 11 cats and 4 NAC across 19 owners, 25 appointments for 4 vets, 7 in-patients on the board and a clinic switcher listing all 12 clinics.

Patients Who Changed Clinics

Each acquired clinic kept its own records, so owners repeated the history and vaccination dates from memory. Identification is compulsory for dogs and cats in France, recorded in the national I-CAD register, and nobody could see at check-in which animals had none.

In-Patients on a Whiteboard

Treatments, fluid rates and observations for hospitalised animals lived on boards and paper sheets. A missed dose or a changed fluid rate depended on who happened to read the board.

Prescribing Under Strict Rules

Every ordonnance carries the vet's Ordre number, dispenses go in a register kept for years, critically important antibiotics generally need a sensitivity test first, and stupéfiants such as ketamine need their own register with balances reconciled at each count.

Billing That Cannot Be Changed

Invoices need sequential numbers with no gaps and are corrected only by a credit note, payment software must meet the French anti-fraud rules, and Clairbois' own policy requires a written estimate above 300.00 EUR and a revised one before going more than 10% over.