{"head":{"title":"Statement of Work (SOW) Template: Builder | OceanLab","description":"Build a software statement of work: deliverables, milestones, acceptance, payment model, client duties, assumptions and change process. Copy as Markdown.","canonical":"https://oceanlab.in/tools/sow-template"},"tool":{"slug":"sow-template","path":"/tools/sow-template","name":"SOW template","h1":"Statement of work (SOW) template","lede":"Fill in a guided form and get a statement of work draft with deliverables, milestones, acceptance and payment terms.","category":"delivery","categoryTitle":"Run the project","method":["The sections follow what both sides need to agree before work starts: background, objectives, deliverables, out of scope, milestones, acceptance, fees and payment, client responsibilities, assumptions, change process and contacts.","Pick milestones, time and materials or a fixed price; the payment section states the model in plain words. Amounts stay 'to agree' until you have a quote.","The draft is built in your browser as Markdown. Have it reviewed before anyone signs it."],"sources":[],"faq":[{"question":"What is the difference between a SOW and a contract?","answer":"A master agreement covers the legal terms. The SOW under it says what will be delivered, when, how it is accepted and how it is paid."},{"question":"What makes acceptance criteria good?","answer":"They can be checked: a demo in staging against named user stories, a review window in days, and which defects block acceptance."},{"question":"Is this legal advice?","answer":"No. It is a starting draft. Have a lawyer review anything you sign."},{"question":"Is anything I enter sent anywhere?","answer":"No. The tool runs in your browser and there is no sign-up. Nothing leaves the page unless you choose to email your result to OceanLab."}],"notice":{"title":"A starting draft, not legal advice.","text":"Have a lawyer review the SOW before anyone signs it."},"updatedAt":"2026-10-25"},"related":[{"href":"/tools/change-request-template","label":"Change request template","detail":"Describe the change and its impact on effort, cost and dates, and get a change request ready to approve."},{"href":"/tools/fixed-vs-time-materials","label":"Fixed vs time and materials","detail":"Answer six questions about your project and see which contract model fits, what drove it and what it might cost."},{"href":"/tools/project-brief-template","label":"Project brief template","detail":"Answer a short form and get a one-page project brief to align your team before you ask anyone for a quote."}],"studies":[{"meta":{"slug":"kasupe","industry":"energy","projectType":"Utility customer portal","country":"zm","tags":["energy","enterprise"],"compliances":["Data Protection Act 2021 (Zambia)","ERB tariff approvals","NWASCO tariff approvals","ERB and NWASCO customer service guidelines","STS (IEC 62055-41)","Bank of Zambia payment systems rules"],"cover":{"src":"/case-studies/kasupe/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Kasupe - Utility Customer Portal and Service Console with Safeguarded Disconnections","description":"Designed and built a clickable staff service console for a Lusaka water and electricity utility: one queue for faults, leaks and billing queries with live SLA status, a customer 360 for every account, and disconnection batches that check every safeguard before a crew is sent.","category":"Energy / Utility Customer Portal","client":"Lwimba Hill Water and Power"}}},{"meta":{"slug":"setback","industry":"govtech","projectType":"Permits & licences","country":"us","tags":["enterprise"],"compliances":["IBC and IRC","IFC","IECC","NEC (NFPA 70)","ADA Title II","WCAG 2.1 AA","Section 508","Title VI language access","PCI DSS"],"cover":{"src":"/case-studies/setback/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Setback - Permitting and Licensing Platform with Parallel Plan Review","description":"Designed and built a clickable permitting and licensing platform for a US city's development services department: completeness checks before the review clock starts, building, zoning, fire and public works reviews running in parallel against city targets, an inspection board that checks certifications, and one record for every permit with its parcel, parties, holds, fees and inspections.","category":"GovTech / Permits & Licences","client":"City of Wrenfield Falls Development Services Department"}}},{"meta":{"slug":"dawuro","industry":"internal","projectType":"Approval workflow engine","country":"gh","tags":["enterprise"],"compliances":["Data Protection Act, 2012 (Act 843)","Public Procurement Act (Act 663, as amended)","L.I. 2516 procurement thresholds","Public Financial Management Act, 2016 (Act 921)","Electronic Transactions Act, 2008 (Act 772)","Right to Information Act, 2019 (Act 989)"],"cover":{"src":"/case-studies/dawuro/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Dawuro - Approval Workflow Engine for a Ghanaian Public University","description":"Designed and built a clickable approval workflow engine for a public university in Accra: request forms routed by amount, cost centre and the department hierarchy, an approvals inbox and two-tap decision screen designed phone first, delegation and out-of-office cover, and a route and history on every request that shows who approved what, and when.","category":"Internal Tools / Approval Workflows","client":"Kpeshie Ridge University"}}},{"meta":{"slug":"lendwell","industry":"banking","projectType":"SME loan origination","country":"gb","tags":["fintech","saas","enterprise"],"compliances":["Consumer Credit Act","MLR 2017","UK sanctions (OFSI)","UK GDPR"],"cover":{"src":"/case-studies/lendwell/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Lendwell - SME Loan Origination from Application to Funded","description":"A loan origination platform for Harbour Capital, a UK digital lender offering £25,000 to £500,000 term loans to small businesses - one workspace for applications, KYB and KYC, open banking and bureau data, underwriting, credit committee, offers and funding.","category":"Banking / SME Lending","client":"Harbour Capital"}}}],"more":[{"href":"/case-studies","label":"All case studies","detail":"Every OceanLab product build."},{"href":"/ai-automation","label":"AI automation","detail":"AI built into real business workflows, with people in charge."}],"today":"2026-10-25"}