{"head":{"title":"VaultGo - Self-Custody Onboarding & Recovery","description":"Built a focused onboarding, recovery-phrase backup and PIN/biometric setup flow for a Japanese self-custody wallet - designed to convert first-time…","canonical":"https://oceanlab.in/case-studies/vaultgo"},"study":{"slug":"vaultgo","industry":"web3","projectType":"Wallet onboarding","country":"jp","tags":["wallet","web3","mobile"],"compliances":["JFSA Crypto","AML/KYC","ISO 27001"],"cover":{"src":"/vaultgo-1.png","width":1218,"height":844},"gallery":[{"src":"/vaultgo-1.png","width":1218,"height":844}]},"publishedDate":"2026-09-25","contentByLang":{"en":{"client":"VaultGo","clientLocation":"Japan","category":"Web3 / Wallet","duration":"Phase 1 (8 Weeks)","title":"VaultGo - Self-Custody Onboarding & Recovery for First-Time Holders","tagline":"AI-Native Onboarding for Self-Custody Wallets","description":"Built a focused onboarding, recovery-phrase backup and PIN/biometric setup flow for a Japanese self-custody wallet - designed to convert first-time holders into confident self-custodians, shipped in 8 weeks.","scope":"AI Prototyping, UI/UX Design, Mobile Development and Delivery","industry":"Web3 / Crypto Wallet","timeline":"8 Weeks","impacts":[{"value":"8 Weeks","label":"Prototype to App Store","description":"1 week scope, 2 weeks clickable AI prototype, 5 weeks production build with secure-element integration."},{"value":"+34%","label":"Onboarding completion","description":"First-time holder onboarding completion lifted by 34% versus the previous flow."},{"value":"Bank-grade","label":"Key custody","description":"Recovery phrase, PIN and biometrics with hardware-backed keystore on iOS and Android."},{"value":"JFSA","label":"Japan-aligned","description":"Built to JFSA crypto-asset service guidelines and AML/KYC requirements."}],"problemShort":"VaultGo's first-time users were dropping out of onboarding because recovery-phrase setup felt opaque and scary, and PIN/biometric flows looked like an afterthought rather than a safety story.","solutionShort":"We redesigned onboarding from scratch - clear hero language, step-by-step recovery-phrase backup with confirmation, and PIN + biometric setup positioned as a single security layer - validated through a clickable AI prototype before any production code.","challengesHeading":"The Challenge: Onboarding First-Time Holders","challengesIntro":"Most wallet onboardings feel like they were written by lawyers. VaultGo's users needed a flow that felt safe, clear, and confident without dumbing anything down.","challenges":[{"title":"Recovery Phrase Anxiety","description":"First-time holders see 12 random words and don't know what they mean, why they matter, or where to store them. The flow had to teach without lecturing."},{"title":"PIN vs Biometrics","description":"Users were unsure whether to choose a PIN, biometrics, or both - and the previous flow forced a binary choice with no explanation."},{"title":"Drop-off at Confirmation","description":"Recovery-phrase confirmation screens were the highest drop-off point. Users abandoned mid-flow rather than re-typing words they did not understand."},{"title":"JFSA Compliance","description":"Japan's JFSA imposes specific obligations on crypto-asset service providers, including AML/KYC and disclosure requirements at onboarding."}],"approachHeading":"Our Approach: 3 Phases in 8 Weeks","approach":[{"number":"01","title":"Discovery & Scope","description":"Week 1: embedded with VaultGo's product, security and customer-success teams. Mapped every drop-off point in the existing onboarding flow."},{"number":"02","title":"AI-Driven Clickable Prototype","description":"Weeks 2–3: built a fully interactive prototype of the new onboarding, with three iterations of copy and visuals tested via clickable walkthrough before any production code."},{"number":"03","title":"Production Build & Launch","description":"Weeks 4–8: shipped the production onboarding flow on iOS and Android with hardware-backed keystore integration, biometrics, and JFSA-aligned disclosures."}],"whyItWorksHeading":"Why It Works: Outcome-Based Differentiation","whyItWorks":[{"title":"Speed to Value","description":"Onboarding redesigns at this scope typically take 4–6 months. We delivered a clickable AI prototype in 3 weeks and a production flow in 8."},{"title":"AI-First Prototyping","description":"Every screen - hero, recovery phrase, PIN, biometrics - was validated in the prototype before any production code. Three rounds of copy iteration happened in the prototype, not in production."},{"title":"Single Accountable Team","description":"Design, AI prototyping, mobile engineering and security-review under one roof - no handoff between an agency and a crypto-engineering vendor."},{"title":"Outcome-Based Engagement","description":"VaultGo paid for milestones and a measurable lift in onboarding completion, not hours. Our incentives were tied directly to first-time holder activation."}]},"es":{"client":"VaultGo","clientLocation":"Japón","category":"Web3 / Wallet","duration":"Fase 1 (8 Semanas)","title":"VaultGo - Onboarding y Recuperación de Auto-Custodia para Holders Primerizos","tagline":"Onboarding AI-Native para Wallets de Auto-Custodia","description":"Construimos un flujo enfocado de onboarding, copia de seguridad de frase de recuperación y configuración PIN/biometría para una wallet japonesa de auto-custodia - diseñado para convertir holders primerizos en auto-custodios confiados, entregado en 8 semanas.","scope":"Prototipado con IA, Diseño UI/UX, Desarrollo Móvil y Entrega","industry":"Web3 / Wallet Cripto","timeline":"8 Semanas","impacts":[{"value":"8 Semanas","label":"Prototipo a App Store","description":"1 semana de alcance, 2 semanas de prototipo con IA, 5 semanas de construcción con integración de elemento seguro."},{"value":"+34%","label":"Finalización de onboarding","description":"La finalización de onboarding de holders primerizos subió 34% frente al flujo anterior."},{"value":"Grado bancario","label":"Custodia de claves","description":"Frase de recuperación, PIN y biometría con keystore respaldado por hardware en iOS y Android."},{"value":"JFSA","label":"Alineado con Japón","description":"Construido bajo las directrices JFSA para servicios cripto y requisitos AML/KYC."}],"problemShort":"Los usuarios primerizos de VaultGo abandonaban el onboarding porque la configuración de la frase de recuperación se sentía opaca y aterradora, y los flujos de PIN/biometría parecían un añadido más que una historia de seguridad.","solutionShort":"Rediseñamos el onboarding desde cero - lenguaje hero claro, copia de seguridad paso a paso de la frase con confirmación, y configuración de PIN + biometría posicionada como una única capa de seguridad - validado mediante prototipo clickable con IA antes de cualquier código de producción.","challengesHeading":"El Desafío: Onboarding de Holders Primerizos","challengesIntro":"La mayoría de onboardings de wallet se sienten escritos por abogados. Los usuarios de VaultGo necesitaban un flujo que se sintiera seguro, claro y confiado sin simplificar nada.","challenges":[{"title":"Ansiedad por la Frase de Recuperación","description":"Los holders primerizos ven 12 palabras aleatorias y no saben qué significan, por qué importan o dónde guardarlas."},{"title":"PIN vs Biometría","description":"Los usuarios no estaban seguros de elegir PIN, biometría, o ambos - y el flujo anterior forzaba una elección binaria sin explicación."},{"title":"Abandono en Confirmación","description":"Las pantallas de confirmación de frase de recuperación eran el mayor punto de abandono. Los usuarios renunciaban en lugar de re-tipear palabras que no entendían."},{"title":"Cumplimiento JFSA","description":"JFSA de Japón impone obligaciones específicas a los proveedores de servicios cripto, incluyendo AML/KYC y requisitos de divulgación en el onboarding."}],"approachHeading":"Nuestro Enfoque: 3 Fases en 8 Semanas","approach":[{"number":"01","title":"Descubrimiento y Alcance","description":"Semana 1: integración con los equipos de producto, seguridad y customer success de VaultGo. Mapeo de cada punto de abandono."},{"number":"02","title":"Prototipo Clickable con IA","description":"Semanas 2–3: construimos un prototipo totalmente interactivo del nuevo onboarding, con tres iteraciones de copy y visuales probadas vía walkthrough clickable."},{"number":"03","title":"Construcción y Lanzamiento","description":"Semanas 4–8: entregamos el flujo de onboarding de producción en iOS y Android con integración de keystore respaldado por hardware, biometría y divulgaciones JFSA."}],"whyItWorksHeading":"Por Qué Funciona: Diferenciación Basada en Resultados","whyItWorks":[{"title":"Velocidad al Valor","description":"Rediseños de onboarding a este alcance toman típicamente 4–6 meses. Entregamos un prototipo en 3 semanas y un flujo de producción en 8."},{"title":"Prototipado AI-First","description":"Cada pantalla se validó en el prototipo antes de cualquier código de producción. Tres rondas de iteración de copy ocurrieron en el prototipo, no en producción."},{"title":"Equipo Único Responsable","description":"Diseño, prototipado con IA, ingeniería móvil y revisión de seguridad bajo un mismo techo."},{"title":"Compromiso Basado en Resultados","description":"VaultGo pagó por hitos y un aumento medible en finalización de onboarding, no por horas."}]},"fr":{"client":"VaultGo","clientLocation":"Japon","category":"Web3 / Wallet","duration":"Phase 1 (8 Semaines)","title":"VaultGo - Onboarding et Récupération Self-Custody pour Premiers Détenteurs","tagline":"Onboarding AI-Native pour Wallets Self-Custody","description":"Flux focalisé d'onboarding, sauvegarde de phrase de récupération et configuration PIN/biométrie pour un wallet japonais self-custody - conçu pour convertir les premiers détenteurs en self-custodians confiants en 8 semaines.","scope":"Prototypage IA, Design UI/UX, Développement Mobile et Livraison","industry":"Web3 / Wallet Crypto","timeline":"8 Semaines","impacts":[{"value":"8 Semaines","label":"Prototype à l'App Store","description":"1 semaine de cadrage, 2 semaines de prototype IA, 5 semaines de build avec intégration secure-element."},{"value":"+34%","label":"Complétion d'onboarding","description":"Complétion d'onboarding des premiers détenteurs augmentée de 34% par rapport au flux précédent."},{"value":"Niveau bancaire","label":"Garde des clés","description":"Phrase de récupération, PIN et biométrie avec keystore matériel sur iOS et Android."},{"value":"JFSA","label":"Aligné Japon","description":"Construit selon les directives JFSA crypto-asset et exigences AML/KYC."}],"problemShort":"Les premiers utilisateurs de VaultGo abandonnaient l'onboarding parce que la configuration de la phrase de récupération semblait opaque et effrayante.","solutionShort":"Onboarding redessiné de zéro - langage hero clair, sauvegarde étape par étape de la phrase avec confirmation, et configuration PIN + biométrie positionnée comme une seule couche de sécurité.","challengesHeading":"Le Défi : Onboarding des Premiers Détenteurs","challengesIntro":"La plupart des onboardings de wallet semblent écrits par des avocats.","challenges":[{"title":"Anxiété de la Phrase de Récupération","description":"Les premiers détenteurs voient 12 mots aléatoires sans savoir ce qu'ils signifient."},{"title":"PIN vs Biométrie","description":"Les utilisateurs n'étaient pas sûrs entre PIN, biométrie ou les deux."},{"title":"Abandon à la Confirmation","description":"Les écrans de confirmation de phrase étaient le plus haut point d'abandon."},{"title":"Conformité JFSA","description":"La JFSA japonaise impose des obligations spécifiques sur les fournisseurs de services crypto."}],"approachHeading":"Notre Approche : 3 Phases en 8 Semaines","approach":[{"number":"01","title":"Découverte et Cadrage","description":"Semaine 1 : intégration avec les équipes produit, sécurité et customer-success de VaultGo."},{"number":"02","title":"Prototype Cliquable IA","description":"Semaines 2–3 : prototype totalement interactif du nouvel onboarding, avec trois itérations de copy et visuels testées."},{"number":"03","title":"Build & Lancement","description":"Semaines 4–8 : flux d'onboarding de production iOS et Android avec intégration keystore matériel, biométrie et disclosures JFSA."}],"whyItWorksHeading":"Pourquoi Ça Marche : Différenciation par Résultats","whyItWorks":[{"title":"Vitesse de Valeur","description":"Les redesigns d'onboarding prennent typiquement 4–6 mois. Prototype en 3 semaines, flux de production en 8."},{"title":"Prototypage AI-First","description":"Chaque écran validé dans le prototype avant tout code de production."},{"title":"Équipe Unique Responsable","description":"Design, prototypage IA, ingénierie mobile et revue de sécurité sous un même toit."},{"title":"Engagement Basé sur les Résultats","description":"VaultGo a payé pour des jalons et une augmentation mesurable de la complétion d'onboarding."}]},"de":{"client":"VaultGo","clientLocation":"Japan","category":"Web3 / Wallet","duration":"Phase 1 (8 Wochen)","title":"VaultGo - Self-Custody-Onboarding und -Recovery für Erstinhaber","tagline":"AI-Native Onboarding für Self-Custody-Wallets","description":"Fokussierter Onboarding-, Recovery-Phrase-Backup- und PIN/Biometrie-Setup-Flow für ein japanisches Self-Custody-Wallet.","scope":"KI-Prototyping, UI/UX-Design, Mobile Development und Lieferung","industry":"Web3 / Crypto-Wallet","timeline":"8 Wochen","impacts":[{"value":"8 Wochen","label":"Prototyp bis App Store","description":"1 Woche Scoping, 2 Wochen KI-Prototyp, 5 Wochen Production Build mit Secure-Element-Integration."},{"value":"+34%","label":"Onboarding-Abschluss","description":"Onboarding-Abschluss bei Erstinhabern um 34% gegenüber dem vorherigen Flow gehoben."},{"value":"Bank-Grade","label":"Schlüsselverwahrung","description":"Recovery-Phrase, PIN und Biometrie mit hardware-gestütztem Keystore auf iOS und Android."},{"value":"JFSA","label":"Japan-konform","description":"Gebaut nach JFSA-Crypto-Asset-Service-Richtlinien und AML/KYC-Anforderungen."}],"problemShort":"VaultGos Erstnutzer brachen das Onboarding ab, weil das Setup der Recovery-Phrase undurchsichtig und beängstigend wirkte.","solutionShort":"Wir gestalteten das Onboarding von Grund auf neu - klare Hero-Sprache, Schritt-für-Schritt-Recovery-Phrase-Backup mit Bestätigung und PIN + Biometrie als eine einzige Sicherheitsebene positioniert.","challengesHeading":"Die Herausforderung: Onboarding von Erstinhabern","challengesIntro":"Die meisten Wallet-Onboardings wirken von Anwälten geschrieben.","challenges":[{"title":"Recovery-Phrase-Angst","description":"Erstinhaber sehen 12 zufällige Wörter und wissen nicht, was sie bedeuten."},{"title":"PIN vs Biometrie","description":"Nutzer waren unsicher, ob sie PIN, Biometrie oder beides wählen sollten."},{"title":"Abbruch bei Bestätigung","description":"Recovery-Phrase-Bestätigungs-Screens waren der höchste Abbruch-Punkt."},{"title":"JFSA-Compliance","description":"Japans JFSA stellt spezifische Verpflichtungen an Crypto-Asset-Service-Provider."}],"approachHeading":"Unser Ansatz: 3 Phasen in 8 Wochen","approach":[{"number":"01","title":"Discovery & Scoping","description":"Woche 1: eingebettet mit VaultGo-Produkt-, Sicherheits- und Customer-Success-Teams."},{"number":"02","title":"KI-Klickprototyp","description":"Wochen 2–3: voll interaktiver Prototyp des neuen Onboardings, mit drei Iterationen von Copy und Visuals."},{"number":"03","title":"Build & Launch","description":"Wochen 4–8: Produktions-Onboarding-Flow auf iOS und Android mit hardware-gestützter Keystore-Integration, Biometrie und JFSA-Disclosures."}],"whyItWorksHeading":"Warum es funktioniert: Ergebnisbasierte Differenzierung","whyItWorks":[{"title":"Time-to-Value","description":"Onboarding-Redesigns dieses Umfangs brauchen typisch 4–6 Monate. KI-Prototyp in 3 Wochen, Produktions-Flow in 8."},{"title":"AI-First Prototyping","description":"Jeder Screen im Prototyp validiert vor jedem Production-Code. Drei Copy-Iterationen passierten im Prototyp, nicht in Produktion."},{"title":"Ein verantwortliches Team","description":"Design, KI-Prototyping, Mobile-Engineering und Security-Review unter einem Dach."},{"title":"Ergebnisbasiertes Engagement","description":"VaultGo zahlte für Meilensteine und einen messbaren Anstieg im Onboarding-Abschluss."}]},"ru":{"client":"VaultGo","clientLocation":"Япония","category":"Web3 / Кошелёк","duration":"Фаза 1 (8 Недель)","title":"VaultGo - Self-Custody Онбординг и Восстановление для Первых Холдеров","tagline":"AI-Native Онбординг для Self-Custody Кошельков","description":"Сфокусированный поток онбординга, бэкапа recovery-phrase и настройки PIN/биометрии для японского self-custody кошелька.","scope":"AI-прототипирование, UI/UX-дизайн, Mobile Development и Внедрение","industry":"Web3 / Crypto-Кошелёк","timeline":"8 Недель","impacts":[{"value":"8 Недель","label":"Прототип до App Store","description":"1 неделя scope, 2 недели AI-прототипа, 5 недель сборки с интеграцией secure-element."},{"value":"+34%","label":"Завершение онбординга","description":"Завершение онбординга первых холдеров поднялось на 34% по сравнению с предыдущим потоком."},{"value":"Bank-grade","label":"Хранение ключей","description":"Recovery phrase, PIN и биометрия с hardware-backed keystore на iOS и Android."},{"value":"JFSA","label":"Япония-конформный","description":"Построен по JFSA crypto-asset руководствам и AML/KYC требованиям."}],"problemShort":"Первые пользователи VaultGo бросали онбординг, потому что настройка recovery-phrase ощущалась непрозрачной и пугающей.","solutionShort":"Мы переработали онбординг с нуля - ясный hero-язык, пошаговый бэкап recovery-phrase с подтверждением, PIN + биометрия как единый слой безопасности.","challengesHeading":"Вызов: Онбординг Первых Холдеров","challengesIntro":"Большинство онбордингов кошельков ощущаются написанными юристами.","challenges":[{"title":"Тревога Recovery Phrase","description":"Первые холдеры видят 12 случайных слов и не знают что они значат."},{"title":"PIN vs Биометрия","description":"Пользователи не были уверены выбирать PIN, биометрию или оба."},{"title":"Drop-off на Подтверждении","description":"Экраны подтверждения recovery-phrase были самой высокой точкой ухода."},{"title":"JFSA Соответствие","description":"JFSA Японии накладывает специфические обязательства на crypto-asset провайдеров."}],"approachHeading":"Наш Подход: 3 Фазы за 8 Недель","approach":[{"number":"01","title":"Discovery и Scoping","description":"Неделя 1: погружение с командами продукта, безопасности и customer-success VaultGo."},{"number":"02","title":"Кликабельный AI-Прототип","description":"Недели 2–3: полностью интерактивный прототип нового онбординга с тремя итерациями copy и визуала."},{"number":"03","title":"Сборка и Запуск","description":"Недели 4–8: продакшен-онбординг на iOS и Android с интеграцией hardware-backed keystore, биометрией и JFSA-disclosures."}],"whyItWorksHeading":"Почему Это Работает: Дифференциация по Результатам","whyItWorks":[{"title":"Скорость к Ценности","description":"Редизайны онбординга такого scope обычно занимают 4–6 месяцев. AI-прототип за 3 недели, продакшен-поток за 8."},{"title":"AI-First Прототипирование","description":"Каждый экран проверен в прототипе до любого продакшен-кода."},{"title":"Одна Ответственная Команда","description":"Дизайн, AI-прототипирование, mobile-инжиниринг и security-review под одной крышей."},{"title":"Ангажемент по Результатам","description":"VaultGo платил за вехи и измеримый рост завершения онбординга."}]},"nl":{"client":"VaultGo","clientLocation":"Japan","category":"Web3 / Wallet","duration":"Fase 1 (8 Weken)","title":"VaultGo - Self-Custody Onboarding & Recovery voor Eerste Holders","tagline":"AI-Native Onboarding voor Self-Custody Wallets","description":"Gefocuste onboarding-, recovery-phrase backup- en PIN/biometrische setupflow voor een Japanse self-custody wallet.","scope":"AI-Prototyping, UI/UX-Ontwerp, Mobile Development en Levering","industry":"Web3 / Crypto-Wallet","timeline":"8 Weken","impacts":[{"value":"8 Weken","label":"Prototype tot App Store","description":"1 week scope, 2 weken AI-prototype, 5 weken productie-build met secure-element integratie."},{"value":"+34%","label":"Onboarding voltooiing","description":"Onboarding-voltooiing van eerste holders gestegen met 34% versus de vorige flow."},{"value":"Bank-grade","label":"Sleutelopslag","description":"Recovery phrase, PIN en biometrie met hardware-backed keystore op iOS en Android."},{"value":"JFSA","label":"Japan-conform","description":"Gebouwd volgens JFSA crypto-asset service richtlijnen en AML/KYC eisen."}],"problemShort":"VaultGo's eerste-keer gebruikers vielen uit onboarding omdat recovery-phrase setup ondoorzichtig en eng aanvoelde.","solutionShort":"We herontwierpen onboarding van scratch - duidelijke hero-taal, stap-voor-stap recovery-phrase backup met bevestiging.","challengesHeading":"De Uitdaging: Onboarding van Eerste Holders","challengesIntro":"De meeste wallet-onboardings voelen alsof ze geschreven zijn door advocaten.","challenges":[{"title":"Recovery Phrase Angst","description":"Eerste holders zien 12 willekeurige woorden en weten niet wat ze betekenen."},{"title":"PIN vs Biometrie","description":"Gebruikers waren onzeker tussen PIN, biometrie of beide."},{"title":"Drop-off bij Bevestiging","description":"Recovery-phrase bevestigingsschermen waren het hoogste drop-off punt."},{"title":"JFSA Compliance","description":"Japan's JFSA stelt specifieke verplichtingen aan crypto-asset service providers."}],"approachHeading":"Onze Aanpak: 3 Fases in 8 Weken","approach":[{"number":"01","title":"Discovery & Scoping","description":"Week 1: ingebed met VaultGo product-, security- en customer-success teams."},{"number":"02","title":"Klikbaar AI-Prototype","description":"Weken 2–3: volledig interactief prototype van de nieuwe onboarding, met drie iteraties van copy en visuals."},{"number":"03","title":"Build & Lancering","description":"Weken 4–8: productie-onboarding flow op iOS en Android met hardware-backed keystore integratie, biometrie en JFSA-disclosures."}],"whyItWorksHeading":"Waarom Het Werkt: Resultaatgerichte Differentiatie","whyItWorks":[{"title":"Snelheid naar Waarde","description":"Onboarding-redesigns van deze scope duren typisch 4–6 maanden. AI-prototype in 3 weken, productie-flow in 8."},{"title":"AI-First Prototyping","description":"Elk scherm gevalideerd in het prototype voor enige productiecode."},{"title":"Eén Verantwoordelijk Team","description":"Ontwerp, AI-prototyping, mobile engineering en security-review onder één dak."},{"title":"Resultaatgericht Engagement","description":"VaultGo betaalde voor mijlpalen en een meetbare lift in onboarding-voltooiing."}]},"ja":{"client":"VaultGo","clientLocation":"日本","category":"Web3 / ウォレット","duration":"フェーズ1(8週間)","title":"VaultGo - 初めてのホルダー向けセルフカストディ・オンボーディング&リカバリー","tagline":"AI-Nativeセルフカストディウォレット向けオンボーディング","description":"日本のセルフカストディウォレット向けの集中したオンボーディング、リカバリーフレーズバックアップ、PIN/生体認証セットアップフロー。","scope":"AIプロトタイピング、UI/UXデザイン、モバイル開発、納品","industry":"Web3 / 暗号ウォレット","timeline":"8週間","impacts":[{"value":"8週間","label":"プロトタイプからApp Storeへ","description":"1週間スコープ、2週間AIプロトタイプ、5週間セキュアエレメント統合付き本番構築。"},{"value":"+34%","label":"オンボーディング完了","description":"初めてのホルダーのオンボーディング完了率が以前のフローと比較して34%上昇。"},{"value":"銀行グレード","label":"鍵管理","description":"iOSとAndroidでハードウェアバックキーストア付きのリカバリーフレーズ、PIN、生体認証。"},{"value":"JFSA","label":"日本準拠","description":"JFSA暗号資産サービスガイドラインとAML/KYC要件に従って構築。"}],"problemShort":"VaultGoの初めてのユーザーは、リカバリーフレーズのセットアップが不透明で怖いと感じてオンボーディングから脱落していた。","solutionShort":"オンボーディングをゼロから再設計 - 明確なヒーロー言語、確認付きのステップバイステップのリカバリーフレーズバックアップ、PIN+生体認証を単一のセキュリティレイヤーとして配置。","challengesHeading":"課題:初めてのホルダーのオンボーディング","challengesIntro":"ほとんどのウォレットオンボーディングは弁護士によって書かれたように感じる。","challenges":[{"title":"リカバリーフレーズへの不安","description":"初めてのホルダーは12のランダムな単語を見て、それが何を意味するのかわからない。"},{"title":"PIN対生体認証","description":"ユーザーはPIN、生体認証、または両方を選択するかどうかが不明だった。"},{"title":"確認時のドロップオフ","description":"リカバリーフレーズ確認画面は最高のドロップオフポイントだった。"},{"title":"JFSAコンプライアンス","description":"日本のJFSAは暗号資産サービスプロバイダーに特定の義務を課す。"}],"approachHeading":"アプローチ:8週間で3フェーズ","approach":[{"number":"01","title":"ディスカバリーとスコーピング","description":"1週目:VaultGoのプロダクト、セキュリティ、カスタマーサクセスチームに組み込み。"},{"number":"02","title":"AI駆動クリック可能プロトタイプ","description":"2-3週目:新しいオンボーディングの完全インタラクティブプロトタイプ、コピーとビジュアルの3回のイテレーション。"},{"number":"03","title":"本番構築と立ち上げ","description":"4-8週目:ハードウェアバックキーストア統合、生体認証、JFSAディスクロージャー付きiOSとAndroid本番オンボーディングフロー。"}],"whyItWorksHeading":"成功理由:結果ベースの差別化","whyItWorks":[{"title":"価値実現の速さ","description":"このスコープのオンボーディング再設計は典型的に4-6ヶ月。AIプロトタイプを3週間、本番フローを8週間で。"},{"title":"AI-Firstプロトタイピング","description":"本番コードの前に各画面をプロトタイプで検証。"},{"title":"単一の責任チーム","description":"デザイン、AIプロトタイピング、モバイルエンジニアリング、セキュリティレビューを一つ屋根の下で。"},{"title":"結果ベースのエンゲージメント","description":"VaultGoはマイルストーンとオンボーディング完了の測定可能な向上に対して支払った。"}]},"ko":{"client":"VaultGo","clientLocation":"일본","category":"Web3 / 지갑","duration":"1단계 (8주)","title":"VaultGo - 처음 보유자를 위한 셀프 커스터디 온보딩 및 복구","tagline":"AI-Native 셀프 커스터디 지갑을 위한 온보딩","description":"일본 셀프 커스터디 지갑을 위한 집중된 온보딩, 복구 구문 백업, PIN/생체 인식 설정 흐름.","scope":"AI 프로토타이핑, UI/UX 디자인, 모바일 개발 및 납품","industry":"Web3 / 암호화폐 지갑","timeline":"8주","impacts":[{"value":"8주","label":"프로토타입에서 App Store","description":"1주 범위, 2주 AI 프로토타입, 5주 보안 요소 통합 프로덕션 빌드."},{"value":"+34%","label":"온보딩 완료","description":"처음 보유자 온보딩 완료가 이전 흐름 대비 34% 상승."},{"value":"은행 등급","label":"키 관리","description":"iOS 및 Android에서 하드웨어 백업 키스토어 포함 복구 구문, PIN, 생체 인식."},{"value":"JFSA","label":"일본 정렬","description":"JFSA 암호 자산 서비스 가이드라인 및 AML/KYC 요구 사항에 따라 구축."}],"problemShort":"VaultGo의 처음 사용자들은 복구 구문 설정이 불투명하고 무서워 보여 온보딩에서 이탈하고 있었다.","solutionShort":"온보딩을 처음부터 재설계 - 명확한 히어로 언어, 확인이 있는 단계별 복구 구문 백업, PIN + 생체 인식을 단일 보안 계층으로 배치.","challengesHeading":"도전 과제: 처음 보유자 온보딩","challengesIntro":"대부분의 지갑 온보딩은 변호사가 작성한 것처럼 느껴진다.","challenges":[{"title":"복구 구문 불안","description":"처음 보유자는 12개의 무작위 단어를 보고 그것이 무엇을 의미하는지 모른다."},{"title":"PIN vs 생체 인식","description":"사용자는 PIN, 생체 인식, 또는 둘 다를 선택할지 확신하지 못했다."},{"title":"확인 시 이탈","description":"복구 구문 확인 화면은 가장 높은 이탈 지점이었다."},{"title":"JFSA 컴플라이언스","description":"일본의 JFSA는 암호 자산 서비스 제공자에게 특정 의무를 부과."}],"approachHeading":"접근 방식: 8주 동안 3단계","approach":[{"number":"01","title":"디스커버리 및 스코핑","description":"1주차: VaultGo의 제품, 보안, 고객 성공 팀에 내장."},{"number":"02","title":"AI 기반 클릭 가능 프로토타입","description":"2-3주차: 새 온보딩의 완전 인터랙티브 프로토타입, 카피와 비주얼의 세 차례 반복."},{"number":"03","title":"프로덕션 빌드 및 출시","description":"4-8주차: 하드웨어 백업 키스토어 통합, 생체 인식, JFSA 공시 포함 iOS 및 Android 프로덕션 온보딩 흐름."}],"whyItWorksHeading":"작동 이유: 결과 기반 차별화","whyItWorks":[{"title":"가치 실현 속도","description":"이 범위의 온보딩 재설계는 일반적으로 4-6개월. AI 프로토타입을 3주, 프로덕션 흐름을 8주에."},{"title":"AI-First 프로토타이핑","description":"프로덕션 코드 전 각 화면을 프로토타입에서 검증."},{"title":"단일 책임 팀","description":"디자인, AI 프로토타이핑, 모바일 엔지니어링, 보안 검토를 한 지붕 아래에서."},{"title":"결과 기반 계약","description":"VaultGo는 마일스톤과 측정 가능한 온보딩 완료 향상에 대해 지불."}]},"el":{"client":"VaultGo","clientLocation":"Ιαπωνία","category":"Web3 / Wallet","duration":"Φάση 1 (8 Εβδομάδες)","title":"VaultGo - Self-Custody Onboarding & Recovery για First-Time Holders","tagline":"AI-Native Onboarding για Self-Custody Wallets","description":"Εστιασμένο onboarding, recovery-phrase backup και PIN/βιομετρικό setup για ένα ιαπωνικό self-custody wallet.","scope":"AI Πρωτοτύπωση, UI/UX Σχεδιασμός, Mobile Development","industry":"Web3 / Crypto Wallet","timeline":"8 Εβδομάδες","impacts":[{"value":"8 Εβδομάδες","label":"Πρωτότυπο στο App Store","description":"1 εβδομάδα scope, 2 εβδομάδες AI-πρωτότυπο, 5 εβδομάδες παραγωγή."},{"value":"+34%","label":"Ολοκλήρωση onboarding","description":"Η ολοκλήρωση onboarding ανέβηκε 34%."},{"value":"Bank-grade","label":"Φύλαξη κλειδιών","description":"Recovery phrase, PIN και βιομετρικά με hardware-backed keystore."},{"value":"JFSA","label":"Ιαπωνία-ευθυγραμμισμένο","description":"Χτίστηκε σύμφωνα με τις οδηγίες JFSA crypto-asset service."}],"problemShort":"Οι χρήστες πρώτης φοράς της VaultGo εγκατέλειπαν το onboarding επειδή το recovery-phrase setup αισθανόταν αδιαφανές.","solutionShort":"Επανασχεδιάσαμε το onboarding από το μηδέν.","challengesHeading":"Η Πρόκληση: Onboarding First-Time Holders","challengesIntro":"Τα περισσότερα onboardings wallet αισθάνονται γραμμένα από δικηγόρους.","challenges":[{"title":"Άγχος Recovery Phrase","description":"Οι first-time holders βλέπουν 12 τυχαίες λέξεις και δεν ξέρουν τι σημαίνουν."},{"title":"PIN vs Βιομετρικά","description":"Οι χρήστες ήταν αβέβαιοι για την επιλογή."},{"title":"Drop-off στην Επιβεβαίωση","description":"Οι οθόνες επιβεβαίωσης ήταν το υψηλότερο σημείο εγκατάλειψης."},{"title":"Συμμόρφωση JFSA","description":"Η JFSA της Ιαπωνίας επιβάλλει συγκεκριμένες υποχρεώσεις."}],"approachHeading":"Η Προσέγγισή μας: 3 Φάσεις σε 8 Εβδομάδες","approach":[{"number":"01","title":"Ανακάλυψη και Scoping","description":"Εβδομάδα 1: ενσωματωμένοι με τις ομάδες της VaultGo."},{"number":"02","title":"AI Κλικαβλέ Πρωτότυπο","description":"Εβδομάδες 2-3: πλήρως διαδραστικό πρωτότυπο."},{"number":"03","title":"Παραγωγή και Εκκίνηση","description":"Εβδομάδες 4-8: ροή onboarding παραγωγής σε iOS και Android."}],"whyItWorksHeading":"Γιατί Λειτουργεί: Διαφοροποίηση Βάσει Αποτελεσμάτων","whyItWorks":[{"title":"Ταχύτητα στην Αξία","description":"Οι επανασχεδιασμοί onboarding αυτής της κλίμακας παίρνουν 4-6 μήνες."},{"title":"AI-First Πρωτοτύπωση","description":"Κάθε οθόνη επικυρώθηκε στο πρωτότυπο."},{"title":"Μία Υπεύθυνη Ομάδα","description":"Σχεδιασμός, AI πρωτοτύπωση, mobile μηχανική κάτω από μία στέγη."},{"title":"Δέσμευση Βάσει Αποτελεσμάτων","description":"Η VaultGo πλήρωσε για ορόσημα και μετρήσιμη αύξηση ολοκλήρωσης."}]}},"others":[{"meta":{"slug":"riegel","industry":"web3","projectType":"Institutional MPC custody","country":"de","tags":["web3","wallet","fintech","enterprise"],"compliances":["KWG","MiCA","Transfer of Funds Regulation (travel rule)","GwG","DORA","GDPR","ISAE 3402 / SOC 1","ISAE 3000 / SOC 2","FIPS 140-2 / 140-3 Level 3"],"cover":{"src":"/case-studies/riegel/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Riegel - Institutional MPC Custody Platform with Quorum Approvals and Client Policies","description":"Designed and built a clickable client console for a German crypto custodian's MPC custody platform: institutions see their vaults and holdings, follow every transaction from request to final confirmation, approve with a security key against a quorum per approver group, and test their own first-match withdrawal policy before it goes live.","category":"Web3 / Institutional Custody","client":"Hochwarth Verwahrung"}}},{"meta":{"slug":"bandi","industry":"web3","projectType":"NFT marketplace","country":"kr","tags":["web3","wallet","fintech"],"compliances":["Virtual Asset User Protection Act","Specified Financial Transaction Information Act","PIPA","Copyright Act","E-Commerce Consumer Protection Act","ERC-2981"],"cover":{"src":"/case-studies/bandi/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Bandi - K-Culture Fan Collectibles Marketplace with KRW Checkout","description":"Designed and built a clickable fan collectibles marketplace for a Seoul entertainment-tech company: fans buy numbered collectibles from music labels, webtoon studios and sports clubs by Korean card in KRW or with ETH from their own wallet, use the holder benefits, and resell to other fans with the creator royalty shown on every sale.","category":"Web3 / NFT Marketplace","client":"Dalmoru Entertainment"}}},{"meta":{"slug":"kindlus","industry":"web3","projectType":"Smart contract admin","country":"ee","tags":["web3","saas","enterprise"],"compliances":["MiCA","DORA","GDPR"],"cover":{"src":"/case-studies/kindlus/01-home.png","width":1440,"height":1000}},"text":{"en":{"title":"Kindlus - Smart Contract Admin Console with Reviewed, Simulated and Multi-Signed Changes","description":"Designed and built a clickable smart contract admin console for a Tallinn infrastructure company that serves protocol teams and token issuers: a registry of deployed contracts across chains, a role map that flags single keys with admin power, and a queue where every upgrade, role change, parameter change or pause is reviewed, simulated and signed through a Safe and a timelock.","category":"Web3 / Smart Contract Admin","client":"Loodemaa Labs"}}},{"meta":{"slug":"novawallet","industry":"web3","projectType":"Self-custody mobile wallet","country":"sg","tags":["wallet","web3","fintech","mobile"],"compliances":["MAS-TRM","AML/KYC","ISO 27001"],"cover":{"src":"/novawallet-1.png","width":1250,"height":844}},"text":{"en":{"title":"NovaWallet - Multi-Chain Self-Custody Mobile Wallet","description":"Built an iOS and Android self-custody wallet supporting BTC, ETH, LTC, XRP and AVAX with one-tap send, receive and swap, plus a clean activity feed - shipped from clickable AI prototype to App Store in 8 weeks.","category":"Web3 / Wallet","client":"NovaWallet"}}},{"meta":{"slug":"financia","industry":"personal-finance","projectType":"Budget & spending tracker","country":"de","tags":["fintech","ai","saas"],"compliances":["GDPR","BaFin","PSD2","ISO 27001"],"cover":{"src":"/financia-1.png","width":1440,"height":1647}},"text":{"en":{"title":"Financia - Personal Finance Console with AI Cashflow Insights","description":"Built a personal finance dashboard that ingests transactions across accounts, attributes spend by category, surfaces AI cashflow insights, and runs a live budget tracker with goal setting - shipped from clickable AI prototype to production in 10 weeks.","category":"FinTech / Personal Finance","client":"Financia"}}}]}